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Frequently asked questions
All our products are subject to quality control.
Our warranty provides a guarantee against manufacturer defects.
The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of noticing any defects.
Products under warranty should be handled with care.
If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
Most Ready-Made jewelry is shipped with 1 week from order date via FedEx. Transit time can take up to 5 business days.
The best way is via our online contact form but you may also call or text us at: +1 954 607 7546
Helpful information
All our products are subject to quality control. Our warranty provides a guarantee against manufacturer defects. The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of noticing any defects.
Most Ready-Made jewelry is shipped with 1 week from order date via FedEx. Transit time can take up to 5 business days. Some custom pieces may take up to 10 days to produce depending on their complexity.